Due to the continued COVID-19 pandemic, NASBA’s National Registry Summit was once again an eSummit, held virtually. During the September 2021 event, themed “Waves of Change, Oceans of Opportunity,” two keynote speakers touched upon accessibility within educational environments and interaction with learners.

Kassy LaBorie, Principal Consultant, Consulting LLC, lead a presentation entitled, “Interact and Engage!” LaBorie began her presentation with a humorous video that shared her take-away message: Zoom as you’d be Zoomed to. She shared with eSummit attendees that as a new era in business emerges, now is an opportune time to work on making meetings and trainings better than they have been before. Should you find yourself required to give a lecture, a great way to boost interaction is to challenge participants to write test questions. When sharing the questions, create friendly competition between the author and respondents. To hear more from LaBorie, visit

Additionally, Lainey Feingold spoke to attendees about the Americans with Disabilities Act and learning providers’ responsibility to ensure accessible quality education for CPE is being provided. Elizabeth Wolfe, NASBA Regulatory Counsel, also spoke about the updates to rules in the states and jurisdictions. This topic is always of relevance with Registry sponsors.

John Pytel, co-founder and chief executive officer of Conferences i/o, presented on the benefits of this learning tool. Discussing the future of CPE technology, Pytel made sure to incorporate Conferences i/o into his brief but well-thought-out presentation. Starting as an engagement tool in 2013 for live events, Conferences i/o evolved into a more robust tool. NASBA has used this tool for its group live requirements for engagement, Q & A and session evaluations.

To conclude the eSummit, NASBA Associate Director-National Registry Jessica Luttrull took on the “Ask NASBA” segment of the program and answered many questions regarding the Standards.

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