NASBA CPA Mobile App

The CPA Mobile App allows you to apply for an Eligibility Assessment. You must be found eligible for the CPA Exam before applying for an exam section. Once eligibility is granted, you may pay for only one exam section per application. Payment for multiple sections in a single application—and the issuance of one NTS covering multiple sections—is no longer available.

Helpful Tip: The CPA Mobile App and the desktop version of the CPA Portal are designed to guide you to the correct step in the process. If you have not yet completed an application, the home page will display “Resume Application.” If you believe you are seeing an error, please contact NASBA. In some cases, data migration issues may require staff assistance to resolve.

Your CPA Mobile App provides a more intuitive view of your progress through both the application and examination processes. A timeline, displayed as a status bar, guides you through the initial Eligibility Assessment application process and clearly indicates your current status.

Once eligibility is granted, the status bar transitions to reflect your progress through the Examination process. The status advances as you successfully pass an exam section and will regress if an exam credit expires.

Application and Exam Section fees can be made on the CPA Mobile App or on the desktop version of the CPA Portal. You can utilize Apple or Google Pay on the CPA Mobile App for payment. The ability to use Apple or Google Pay can also be utilized when making payments for the International Testing Fee or the Guam Administration fee. This feature cannot be utilized on the CPA Portal Desktop version.

The home page of the CPA Mobile App displays all available Notices to Schedule (NTS). It also shows any payment coupons available for an exam section. When your NTS or payment coupon becomes available, the CPA Mobile App will send a push notification.

Note: You may see your Exam Section ID (CES ID) appear on the home page shortly after applying for an exam section. While this number may be helpful when preparing to schedule your exam, you cannot schedule your appointment using the CES ID alone, as Prometric will not yet have your information. You must wait until the “View NTS” button appears before scheduling your exam. Additionally, you are required to present your NTS—either electronically or in printed form—at the testing center on exam day.

You have the option to download an electronic version of the NTS and add the NTS to your mobile wallet. Prometric testing centers will accept the electronic version of the NTS that has been added to a mobile wallet. If you add your NTS to your mobile wallet to present at the testing center, there is no need to print a physical copy.

Score notices and score forms are also available on the CPA Mobile App. The Mobile App will send a push notification when a score is available to view.

Note: CA, IL, MD, and TX candidates must still access scores from the state board’s website.

Your CPA Mobile App allows you to access a history of all exam sections that have been taken as well as the status associated with each section.

Your CPA Mobile App provides more visibility into which documents have been received by NASBA for your application. The status of a document automatically begins as “not received”. When a document is uploaded by NASBA, the document status changes to “received”; a push notification is also sent regarding the document being received.

For jurisdictions that require supporting documents such as a notary form or a certificate of enrollment, you can upload the supporting documents by taking a photo or uploading a photo from their mobile device’s photo library.

The Payments and Receipts option will show receipts for all payments which were made through the new system.

Note: Receipts for payments made in the previous system will not be available in the CPA Portal or on the CPA Mobile app. This only reflects receipts created from payments in the new system.

Your CPA Mobile App offers biometric login options, including Face ID (Apple) and fingerprint authentication (Android), helping reduce password resets and streamline access.

Your Information can easily be updated via the “My Info” option on the CPA Mobile App or CPA Portal desktop version. You must navigate to “My Info”, click “update my information”, and click the pencil in the top right corner of each section to edit information.

When updating your Name, Date of Birth, or Social Security number you will be required to upload supporting documentation of the change. These updates will be processed within 3 business days. All other updates will happen automatically and will reflect once you click on your home page and refresh.

• Name – Copy of marriage certificate, copy of court documents changing your name, or copy of valid Government Issued ID/Passport
• Social Security Number – Copy of Social Security Card
• Date of Birth – Copy of valid Government Issued ID/Passport
  

Note: UPDATES TO YOUR NAME MUST BE COMPLETED AT LEAST 10 DAYS BEFORE A SCHEDULED EXAM APPOINTMENT TO ALLOW PROMETRIC TIME TO RECEIVE THE INFORMATION. ANY CHANGES MADE WITHIN 10 DAYS BEFORE YOUR SCHEDULED APPOINTMENT WILL NOT BE UPDATED IN PROMETRIC’S SYSTEM AND YOUR NAME WILL NOT MATCH THE INFORMATION ON PROMETRIC’S ROSTER.

Q) I am trying to apply for the Exam Section, but it requires me to submit an Education Evaluation.

A) This is likely because you have never applied for the CPA examination. Candidates must apply and receive eligibility before applying for an exam section. If you have applied previously and received eligibility, contact [email protected] for assistance.

Q) I am trying to apply for the Education Evaluation, but the “Apply for an Evaluation” button is grayed out.

A) This is correct, you are selecting either a Jurisdiction which NASBA does not handle an Education Evaluation for (e.g., Florida), or it is not an active jurisdiction for which we are accepting Educational Evaluations for (e.g., IQEX Australia.)

Q) When submitting the Education Evaluation Application and Exam Section Application there is a “Supporting Documentation” section. What do I need to submit?

A) This section will show any required forms AND any additional forms which may be needed for the corresponding application. If you don’t know what the form is referring to, you probably do not need to submit it as it probably does not pertain to you. If it’s a required form, the CPA Mobile App/CPA Portal will send a notification regarding the missing document. These documents are uploaded by the candidate after submitting the application. Re-examination candidates will not be required to resubmit the documentation you have already submitted with the original application; these are in your original application. You will not be able to see this information on the “Forms and Documents” tab in your CPA Portal as it was not uploaded into the new system.