NASBA Uses Okta to Manage Credentials for Multiple Applications 

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Author: Amy Tongate, Associate Director, CPE Services and ALD
Posted: Oct. 3, 2023

Over the past 12 months, NASBA gradually migrated several of its applications to use Okta to establish usernames and passwords to login to its platforms.   

Although NASBA uses a a common site to begin the login process (https://okta.nasba.org), different departments manage different applications. If you are having login issues or other issues with a particular product, it is important to contact the correct department for assistance to avoid a delay in receiving a response. 

The Client Services Department uses Okta for its users in the CPA Portal application. The platform name and its associated support email are listed below: 

• CPA Examination Services and CPA Portal ([email protected]) – for Exam candidates 

The Compliance Services Department uses Okta for its user applications. The platform name and its associated support email are listed below: 

• Accountancy Licensee Database ([email protected]) – for state board executive directors and staff 
• CPE Audit Service ([email protected]) – for participating state board staff and licensed CPAs in those states 

Using the correct contact information for your questions will route your inquiry to the proper team!