CPA Examination Services

800-CPA-EXAM
615-880-4250
cpaexam@nasba.org

If sending an inquiry via email, please be sure to include your jurisdiction so we
may assist you more quickly.

Candidate Care

candidatecare@nasba.org

Call Center hours:
Monday – Thursday:
8:00 a.m. – 2:00 a.m
Friday:
8:00 a.m. – 5:00 p.m.
Eastern Standard Time

Guam Call Center

855-CPA-GUAM or
671-300-7441

Call Center hours:
Monday – Friday
7:00 a.m. – 4:00 p.m.
Japan Standard Time (UTC+9)

NASBA

866-MY-NASBA
cbtcpa@nasba.org

Prometric

800-580-9648
www.prometric.com/cpa

NASBA

150 Fourth Ave. North, Ste. 700
Nashville, TN 37219-2417
Phone: 615-880-4200
Fax:615-880-4290

New York Satellite Office

NASBA
12 East 49th Street
12th Floor
New York, NY 10017
Phone: 212-644-6469
Fax: 212-644-5961

Guam Computer Testing Center

NASBA
134 West Soledad Avenue
Suite 407
Hagatna, Guam 96910
Phone: 671-475-5000
Fax: 671-475-5001

Press Inquiries

Thomas G. Kenny
Phone: 615-880-4237
Mobile: 615-804-3575
tkenny@nasba.org

Cassandra Gray
Phone: 615-564-2172
cgray@nasba.org

 


Contact Prometric for Inquiries regarding:

  • Scheduling, rescheduling or canceling your examination appointment
  • Test Center Comments

Contact CPA Examination Services (CPAES) for Inquires regarding:

  • Name and/or address changes
  • Examination scores and eligibility to take the examination

If you submitted your application directly to a Board of Accountancy, you are required to contact that specific Board for instructions and assistance. If you submitted your application to CPAES, contact them directly at 800-CPA-EXAM or cpaexam@nasba.org.