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CPA Examination Services

Provides a comprehensive array of services related to the Uniform CPA Examination. A few of these services include application processing and educational evaluations for those candidates who submitted applications through CPA Portal.

Call Center hours:
Sunday: 3:00 pm – 11:00 pm (Central)
Monday-Thursday: 8:00 am – 11:00 pm (Central)
Friday: 8:00 am – 4:00 pm (Central)
Saturday: Closed
800-CPA-EXAM (800-272-3926)
International: 615-880-4250
Contact-us

National Candidate Database (NCD)

As a central repository for all CPA Examination candidate information, the National Candidate Database is a global tracking system for CPA Examination candidates. Candidates use the NASBA CPA Candidate Account or SSO to make payments for their payment coupons, retrieve their Notice to Schedule, make payments for International or Guam Exam Administrations, and receive their scores (except for CA, IL, MD candidates, which obtain their scores through their board.)

Call Center hours:
Sunday: 3:00 pm – 11:00 pm (Central)
Monday-Thursday: 8:00 am – 11:00 pm (Central)
Friday: 8:00 am – 4:00 pm (Central)
Saturday: Closed
866-696-2722
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Candidate Care

If you experienced any issues while at the Prometric Testing Center you will need to contact our Candidate Care Department with your testing information and any ticket numbers that were created by the testing center staff.
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International Evaluation Services (NIES)

Provides academic evaluation services for CPA Examination and licensure applicants who have completed education outside the United States.

Call Center hours:
Sunday: 3:00 pm – 11:00 pm (Central)
Monday-Thursday: 8:00 am – 11:00 pm (Central)
Friday: 8:00 am – 4:00 pm (Central)
Saturday: Closed
855-468-5382
International: 615-277-9077
Contact-us

Licensing

NASBA assists state boards with licensing services including eligibility determination, education evaluation, application processing and customer service to candidates throughout the licensing process.

Call Center hours:
Sunday: 3:00 pm – 11:00 pm (Central)
Monday-Thursday: 8:00 am – 11:00 pm (Central)
Friday: 8:00 am – 4:00 pm (Central)
Saturday: Closed
866-350-0017
Contact-us

NASBA Experience Verification

The Experience Verification service is our latest effort to address the needs of both domestic and international licensure applicants by providing access to an interview with a licensed U.S. CPA, while also conducting a thorough authentication of the applicant’s work experience.

Call Center hours:
8:00 am to 4:30 pm (Central)
615-564-1450
Contact-us

National Qualification Appraisal Service (NQAS)

If you are a CPA with an active license from a non-substantially equivalent state and need your individual CPA qualifications evaluated, you may submit an application to CredentialNet, a service of NQAS. The Substantial Equivalency Evaluation report is accepted as verification in most states.

Call Center hours:
Sunday: 3:00 pm – 11:00 pm (Central)
Monday-Thursday: 8:00 am – 11:00 pm (Central)
Friday: 8:00 am – 4:00 pm (Central)
Saturday: Closed
866-350-0017
Contact-us


National Registry of CPE Sponsors

Will handle questions regarding the offering of CPE credits and what CPE credits are valid

Call Center hours:
8:00 am to 4:30 pm (Central)
866-627-2286
Contact-us

Press Inquiries

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Website Inquiries

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Testing Accommodations

NASBA strives to provide an equal testing opportunity for all CPA candidates. Questions on how to request an accommodation for a disability, medical condition or other reason should be directed here: Contact-us