Below are some frequently asked questions surrounding the circumstances caused by Hurricane Sandy: TestingQ: I have recently registered for the examination but have not received my Notice to Schedule. Is that related to Hurricane Sandy?A: We were experiencing delays in the connection between NASBA and the AICPA systems. This resulted in longer processing times for NTSs. The connection issues have been resolved and we are working to finish processing the Authorizations to Test that we have received since October 30. Please allow 3-5 business days to completely process a new Authorization to Test once it has been received from your State Board of Accountancy. Q: Will the testing window be extended?A: For those candidates affected by the storm, the testing window will be extended to December 8. Q: Is my testing center open?A: Prometric has a list of closed test centers available on their website. This list is updated daily as the decision is made to close the site. Q: My testing center was open but I was not able to test and have already missed my appointment. What should I do?A: You need to contact NASBA’s Candidate Care at [email protected] with documentation supporting your reason for not being able to test. These cases will be reviewed on a case-by-case basis. Acceptable documentation includes a news clipping or weather report of severe weather in your immediate area. Q: My test center is open but I am not able to test. What should I do?A: You need to contact NASBA’s Candidate Care at [email protected] with documentation supporting your reason for not being able to test. These cases will be reviewed on a case-by-case basis. Acceptable documentation includes a news clipping or weather report of severe weather in your immediate area. Q: I have already paid a rescheduling fee to Prometric when I rescheduled my examination appointment. What can I do?A: You need to submit an appeal to Prometric. Q: I was scheduled to sit but my test center was closed. What should I do?A: Prometric has reset the eligibility for all candidates affected by a site closure. You should have received a notice from Prometric with instructions to schedule your examination through Prometric’s website. Q: I missed my examination due to the storm and now my Notice To Schedule has expired. What should I do?A: You need to contact NASBA’s Candidate Care at [email protected]. These cases will be reviewed on a case-by-case basis. Score ReleaseQ: When will scores be released?A: The AICPA has released a revised score release timetable for the first round of score release for the October/November 2012 testing window. The scores for the remainder of the window are currently scheduled to be released on time. Q: If the examination is computer-based and the scores scheduled to be released were for examinations completed before the storm hit, why are they being released late?A: The total reported score is not simply a percentage of correct answers. The total score is a weighted combination of scaled scores from the multiple-choice and task-based simulation questions. Scaled scores are calculated using formulas that take into account factors such as whether the question was answered correctly and the relative difficulty of each question. This document available on the AICPA’s website includes additional information about the scoring process. Q: Why are scores being released late if NASBA is located in Nashville, TN?A: The AICPA scores the examinations and then sends those score records to NASBA to be released to the candidates and the state boards of accountancy. The AICPA is located in New Jersey and was affected by Hurricane Sandy. Conditional CreditQ: I missed my examination due to the storm and now my conditional credit has expired. Can my credit be extended?A: You need to contact your state board or its designee. These requests will be reviewed on a case-by-case basis. |
